Breaking the language barrier—by phone. BridgeTalk
While staying in Japan, if you find yourself at an airport, hotel, or store where English isn’t understood, just send us a message.A native Japanese operator will call the local staff using LINE, WhatsApp, or Messenger’s voice call feature and interpret on your behalf.
Service Highlights
$3 per call (including call charges) / prepaid system
Supports LINE, WhatsApp, and Messenger (voice call feature only)
Available daily from 9:00 AM to 7:00 PM (Japan Time)
Direct calls to Japanese or international mobile numbers are not supported
How It Works
Send a message via LINE, WhatsApp, or Messenger
Our operator reviews your request
The operator calls the local staff using the app’s voice call feature and interprets for you
Use Cases
✈️ You want to call a taxi at the airport, but the driver doesn’t speak English
✈️ You want to request a room change at your hotel
✈️You want to ask about a product in a store, but the staff doesn’t understand English
✈️Supported Chat Apps
BridgeTalk supports the following apps:
✅ LINE (ideal for foreigners staying in Japan)
✅ WhatsApp (widely used worldwide)
✅ Messenger (convenient for Facebook users)
Note: Chat requests are not accepted outside of service hours (9:00 AM – 7:00 PM JST).
Pricing
$3 per call (including call charges)
Payment method: prepaid deposit system
Minimum purchase: $30 (10 calls)
Refunds are not available if your balance is under $10
Reliable Support
No charge if the call cannot be completed
Personal information is strictly protected
Operators are trained for quality and neutrality in interpretation
❓ Frequently Asked Questions (FAQ)
Q: What languages are supported?
A: Native Japanese operators assist English speakers.
Q: Where will the call be made?
A: We use the voice call feature of LINE, WhatsApp, or Messenger. We do not call mobile phones directly.
Q: Can I get a refund?
A: Refunds are available only if your remaining balance is $10 or more.
Terms of Service
Article 1 (Service Description)
BridgeTalk is a service for English speakers staying in Japan. Native Japanese operators provide interpretation via chat app voice calls.
Article 2 (Service Hours)
Available daily from 9:00 AM to 7:00 PM (Japan Time). No chat requests are accepted outside these hours.
Article 3 (Fees)
$3 per call (including call charges). Prepaid deposit system. Minimum purchase: $30 (10 calls). No refunds for balances under $10.
Article 4 (Unsuccessful Calls)
If the call cannot be completed, no fee will be charged.
Article 5 (Disclaimer)
We do not guarantee the accuracy or outcome of the interpretation.
Article 6 (Privacy Policy)
Personal information is managed appropriately in accordance with our privacy policy.
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